Title:  Human Resources Assistant

Summary/Objective

Assist Human Resources staff with daily operations and special projects.

Essential Job Duties

• Serves as the Department's primary Workers' Compensation coordinator, ensuring compliance with state requirements and organizational policies and procedures while providing expert guidance to employees, supervisors, and leadership.
• Acts as the central liaison and subject matter expertise between injured employees, supervisors, Human Resources, and MDC's Workers' Compensation carrier (CARO) to facilitate effective communication and timely claim resolution.
• Monitors and manages Workers' Compensation claims, identifies trends, resolves issues, and ensuring timely follow-up on treatment delays, documentation deficiencies, and claim status.
• Analyzes claim data and organizational metrics through the Origami Risk platform to support strategic decision-making, loss prevention initiatives, and budget planning.
• Provides critical Workers' Compensation data during bi-weekly payroll processing to support accurate employee compensation and benefits administration.
• Coordinates the Department's accident and loss reporting process involving vehicles, equipment, property damage, and third-party liability while ensuring compliance with Office of Administration and Risk Management requirements.
• Coordinates Post Accident Drug/Alcohol Screenings for employees with supervisors and their Branch Leadership.  
• Performs financial reconciliation of Workers' Compensation expenditures by validating payments and supporting budget oversight through RAPTOR and Origami Risk reporting.
• Prepares investigative case files, documents committee findings, and communicating disciplinary recommendations to Employee Relations during the monthly Accident Review Committee meetings.
• Develops and presents organizational safety performance metrics for executive leadership, including monthly, quarterly, and annual accident trends used to guide strategic safety initiatives.
• Serves as a system administrator and functional expert for the Safety Accident Reporting System (SARS), ensuring system reliability, data integrity, and user support across the Department.
• Leads employee education and training on accident reporting requirements and proper system utilization to ensure consistent and accurate reporting.
• Coordinates directly with Sodales, the system vendor, to resolve technical issues, manage enhancements, and oversee system maintenance through the Jira ticketing platform.
• Provides strategic leadership for future system enhancements, improving reporting capabilities, operational efficiency, and user experience.
• Serves as the Safety team's primary administrator to the Learning Management System (LMS), collaborating with the LMS Administrator to develop, implement, and maintain safety training programs and course offerings.
• Develops instructional materials for New Employee Orientation, Policies and Procedures, Workers' Compensation, Driver Skills, and other critical safety programs.
• Directs the administration of safety training programs, including course scheduling, communications, enrollment management, instructor support, training records, and program logistics within the LMS.
• Serves as a facilitator and subject matter expert for New Employee Orientation, Post -Accident Drug/Alcohol Screening, Driver's Skills training and others to be identified in the future.
• Archives and retains files for case management. 
• Researches and prepares statistical data used for reporting as requested.
• Assists Safety Supervisor with solicitation of bids for the safety-related contracts and the award program.
• Prepares monthly safety award information for eligible staff and coordinates with vendor. 

Ancillary Job Duties

Education and Experience

Knowledge, Skills and Abilities

Work Environment

Physical Abilities

Disclaimer

This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  The Missouri Department of Conservation reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.  Management reserves the right to change job descriptions, job duties, functions, and requirements.