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Title:  Volunteer Engagement Assistant

Description: 

Requisition Id: 3979 

Hourly Pay Rate: $16.06

Hourly Pay Grade: H4 

Expected Work Schedule:

Job Location:  Shoal Creek Conservation Education Center (JOPLI1) 

Closing Date: May 16, 2025  (Interviews to be held likely on May 22 or 23)

 

Our Culture: The Missouri Department of Conservation supports a culture of trusted professionals that is dedicated to our mission, responsible stewards, and believe in One MDC. 

To learn more about this exciting opportunity, please email the hiring supervisor, ​Jeffrey N Cantrell , at Jeff.Cantrell@mdc.mo.gov or call 417 6293423x4542 , during regular business hours.  We would love to hear from you!

Summary/Objective

Provide support and customer service for the Affiliate Volunteer Programs and provide trainings and conduct or collaborate with events. 

Essential Job Duties

  • Assist the regional Volunteer Engagement Specialist with implementation of the Stream Team and Master Naturalist programs in the Southwest (Springfield area) and Ozark regions.
  • Develop and maintain positive and productive working relationships with Department of Conservation's (MDC) resource management, education, and community conservation staff within assigned regions; with Department of Natural Resources (DNR) state parks, air, and water resources staff; MDC's Volunteer Education & Citizen Science Coordinator and Assistant to assist volunteer in citizen science projects, and all other MDC staff, including the broader Relevancy Branch team.
  • Strategize with other team members on how best to recruit, retain, and reactivate volunteers.
  • Recruit new volunteers into the Stream Team and Master Naturalist programs.
  • Create and deliver educational programs for the Stream Team and Master Naturalist programs.
  • Create original content for social media pages and seasonal newsletters for the Stream Team and Master Naturalist programs, including, but not limited to, brochures, fliers, and presentational materials.
  • Provide excellent customer service for Stream Team and Master Naturalist volunteers, including responding to emails and voicemails promptly and with enthusiasm.
  • Assist Stream Team watershed associations, Master Naturalist chapters, and affiliate partners with delivering educational and environmental stewardship projects.  Affiliate partners include DNR, University of Missouri - Extension, Conservation Federation of Missouri, and Stream Teams United.
  • Assist with making initial welcome calls to new volunteers and checking in on inactive volunteers.
  • Provide information and assistance to Stream Teams on general stream stewardship projects, litter pickups, water quality monitoring, and other activities undertaken by individual Stream Teams.
  • Assist in setting up Stream Team Associations along watershed boundaries and new Master Naturalist chapters.
  • Evening, overnight, and weekend work will be expected.

Ancillary Job Duties

  • Other duties, as assigned.

Education and Experience

  • Bachelor's Degree or Course Work in Education, Biology, Ecology, Environmental Science, or the Natural Resources preferred but not necessary.
  • One year of experience in the natural resource or community science field preferred.
  • Experience with Office 365 products, Adobe products, and video conferencing platforms.
  • A valid, current driver's license.

Knowledge, Skills and Abilities

  • Ability to use office equipment, such as computer, calculator, camera, scanner and printer
  • Time management and organizational skills.
  • Excellent customer service and communication skills.

Work Environment

  • Frequently work in a standard office environment.
  • Frequently work in outdoor weather and/or in an office setting

Physical Abilities

  • Frequently required to stand and walk for extended periods of time.
  • Multi-tasking in an office environment, often sitting for long periods at a time.

Disclaimer

This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  The Missouri Department of Conservation reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.  Management reserves the right to change job descriptions, job duties, functions, and requirements.

Exemption Status/Special Notes

This position has been determined to be Nonexempt according to the Fair Labor Standards Act.  Employees must agree to accept compensatory time in lieu of cash payments in accordance with the Department's Compensatory Time Off and Overtime Policy. 

Salaried and hourly employees are expected to use a mobile device-cellular phone for Department business, as needed. 

MDC promotes a Tobacco-Free (smoke and smokeless) working environment.

The Department of Conservation will only hire United States citizens and aliens authorized to work in the United States.  All new employees will be required to complete an "Employment Eligibility Verification" (Form I-9) and produce requested documentation after employment.

Candidates seeking initial employment or re-employment must submit to a drug screen following offer of employment.

All persons employed with the state of Missouri shall file all state income tax forms and pay all state income taxes owed.


Nearest Major Market: Joplin

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